Frequestly asked questions

Am I eligible for the NDIS?

The first step to accessing the NDIS is meeting the eligibility criteria.
To access the NDIS, you must:
* have a permanent disability that:
~ reduces your ability to participate effectively in activities, or perform tasks or actions, unless you have support, and
~ affects your capacity for social and economic participation, and
~ means you are likely to require support under the NDIS for a lifetime.
~ You must also be:

* an Australian citizen, or
* the holder of a permanent visa, or
* hold a Protected Special Category Visa, and
* be aged under 65If you are eligible for the NDIS, you will need to contact the NDIS and ask for an Access Request form, or alternatively, download the form via the NDIS website.
There are different eligibility processes depending on factors such as whether you are already currently receiving disability funding.

How can I find out if I'm eligible for the NDIS?

To find out if you are eligible for NDIS funding, you can use an online tool called the NDIS Access Checklist.

This tool asks questions that can help you to work out if you are eligible for NDIS support.

What is the eligibility process if I’m already getting disability funding?

If you are already receiving funded disability support, you will be contacted by a NDIS representative when it is time to prepare and then plan for your future support under the NDIS.

You will still need to go through an eligibility process, but this will be simpler than the process for people who are new to receiving disability supports.Preparing to transition into the NDIS is important.

You can prepare by collecting information you already have, or by reading Pink Comfort’s free guide to accessing the NDIS to assist you with navigating access to the NDIS.

Can I make changes to my NDIS plan?

If you want to change something in your plan, you can always request a plan review. Make sure you explain as clearly as possible how and why you need to make changes.

What is not included in a SIL quote?

SIL is for the purpose of providing assistance for daily tasks in order for participants to live independently at home and does not include:

Everyday expenses
Holidays
Care in hospital
Activities outside of the home, such as transport
SDA related costs

What’s the eligibility process if I’m not currently getting disability funding?

If you do not currently access disability services, but think you might be eligible, then you will need to be assessed for eligibility to access the NDIS.

You will have to complete a detailed assessment process to provide the NDIS with information about you, your disability and the level of support you need if you have a permanent disability. The NDIA will work with you to confirm your eligibility for the NDIS.

Once your eligibility is established, you will be given a reference number that you can use when you contact the NDIA to talk about eligibility and access to supports.

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Our Services

Personal Care

Personal care services apply to assistance with day-to-day personal activities including assistance with, or supervision of, routine personal tasks of daily life.
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Therapist

We can facilitate Therapist like OT, Physio, Speech for your functional Assessment or ongoing Capacity Building Requirement
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Accomodation

Participants may want to explore the Home and Living Options with registered SIL properties
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Community Participation

These supports enable a participant to engage in community, social or recreational activities.
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Support Coordination

Assists you in navigating the NDIS, by connecting and coordinating mainstream, informal and community funded supports.
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Transport Assistance

Assistance when travelling around your community, you can pay for a support worker to drive you to your location or accompany you in your travel around the community
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Advocacy

We can assist you with your NDIS Application, plan review, reports or budget concerns.
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Plan Management

gives you freedom from account paperwork and access your budget with the login portal
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